Refund Policy Page

Refunds

At Aretha, we strive to provide the best possible services to our users. However, if you are not satisfied with our services, you may be eligible for a refund under the following conditions:

1. Service Issues: If you encounter any issues with the services provided, please contact our support team within 7 days of the issue occurring. We will investigate the issue and, if found to be valid, will issue a refund.

2. Cancellation by Aretha: If Aretha cancels your service for reasons other than a breach of our Terms and Conditions, you will be entitled to a pro-rata refund for the remaining period of your subscription.

3. Request Process: To request a refund, please contact our support team at [support email] with your account details and the reason for the refund request. All refund requests will be processed within 14 business days.

Cancellations You may cancel your subscription or service at any time. The following terms apply to cancellations:

1. Voluntary Cancellation: If you choose to cancel your subscription or service, you may do so through your account settings or by contacting our support team at [support email]. Upon cancellation, your access to the service will continue until the end of your current billing period, after which it will be terminated.

2. Termination by Aretha: Aretha reserves the right to terminate or suspend your access to all or any part of our services at any time, with or without cause, with or without notice, effective immediately. If your access is terminated due to a breach of our Terms and Conditions, no refund will be provided.

3. Refunds for Cancellations: No refunds will be issued for voluntary cancellations. However, if you believe you are entitled to a refund due to exceptional circumstances, please contact our support team at [support email] for review.

Non-Refundable Services Certain services may be non-refundable. These include but are not limited to:

• One-time fees for custom services or consultations

• Charges for services already rendered

Contact Us If you have any questions or need assistance with refunds or cancellations, please contact our support team at "genieme.official@gmail.com"

By using our services, you agree to our Refund and Cancellation Policy. We reserve the right to modify this policy at any time, so please review it frequently. Any changes will be posted on this page and, where appropriate, notified to you by email.